Privacy Policy – Matt Elliott Digital Marketing
1. We respect your privacy
a. We respect your right to privacy and are committed to safeguarding the privacy of our clients and website visitors. This policy sets out how we collect and treat your personal information.
b. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).
c. "Personal information" is information that is identifiable as being about you. This includes details such as your name, email address, phone number, business name, or any other information that can reasonably identify an individual, either directly or indirectly.
d. You may contact us at matt@mattelliott.au for further information about this Privacy Policy.
2. What personal information is collected
a. We may receive and store personal information that you submit to our website, provide to us directly, or share with us in other ways.
b. This may include basic information such as your name, phone number, address, and email address to enable us to provide updates, respond to enquiries, or deliver services.
c. Additional information may be collected when you provide feedback, supply information about your business, update your contact preferences, or respond to surveys and promotions.
d. We may also collect information you provide while interacting with us online, by email, or in person.
e. We do not hold or process your financial information. If you make a payment for our services, this may be processed through a secure third-party billing provider. Please ensure you review their terms and privacy practices.
3. How we collect your personal information
a. We collect personal information through electronic and in-person interactions, via our website, and through business activities. We may also receive information from third parties, which we will handle in line with this policy.
b. By providing us with personal information, you consent to its collection and use subject to this Privacy Policy.
4. How we use your personal information
a. We may use your personal information to provide you with information about our services and to make you aware of new opportunities.
b. Specifically, we may use it to:
i. deliver marketing services during the usual course of our business;
ii. administer and improve our business activities;
iii. research, manage, and develop new offerings;
iv. provide you with relevant updates about our services;
v. communicate with you via email, phone, or other channels; and
vi. investigate and resolve complaints.
c. If you withhold personal information, we may not be able to fully provide our services or allow you full access to our website.
d. We may disclose your information if required by law or regulation, or to comply with a legal request.
e. In the event of a business sale, restructure, or change of control, we may transfer our user databases (including personal information) where legally permissible.
5. Disclosure of your personal information
a. We may disclose personal information to employees, contractors, professional advisers, or service providers where reasonably necessary for the purposes outlined in this policy.
b. Any third-party disclosures will be handled in accordance with this Privacy Policy.
6. Security of your personal information
a. We take appropriate steps to secure your personal information and protect it from misuse, loss, and unauthorised access.
b. Where data processors act on our behalf, we only engage providers who comply with relevant privacy laws and security standards.
c. While we take measures to safeguard your data, the transmission of information online is at your own risk.
7. Access to your personal information
a. You may request access to personal information we hold about you, or request corrections where information is inaccurate, out of date, or incomplete. Please contact us at matt@mattelliott.au
b. We may refuse access in circumstances permitted under the Privacy Act 1988 (Cth) or other applicable law.
8. Complaints about privacy
If you have a concern or complaint about how we handle your information, please email matt@mattelliott.au. We take all privacy concerns seriously and will respond promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will take effect once posted on our website. Please review this page periodically for the latest version.
10. Website
a.
Website data collection
When you visit
www.mattelliott.au, we may collect technical details such as browser type, operating system, and referring website. This information is used in aggregate to improve our services.
b.
Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
11. Use of cookies
a.
What are cookies?
Cookies are small files stored on your device to help websites remember your actions and preferences.
b.
Why we use cookies
We use cookies to improve your browsing experience, analyse site traffic, and tailor content or advertising to your interests.
c. Types of cookies
- First-party and third-party cookies (site functionality and third-party integrations).
- Session cookies (temporary, expire when you close your browser).
- Persistent cookies (remain on your device for analysis and advertising purposes).
d.
Advertising cookies
We may use cookies, pixels, and tracking technology to deliver targeted advertising and measure ad effectiveness. These do not identify you personally.
e.
Third-party cookies
Some pages may contain third-party content (e.g., YouTube embeds) that set their own cookies. Please review the privacy policies of those providers.
f.
Managing cookies
You can block or delete cookies via your browser settings. If you do so, some site functions may not work as intended.
Last updated: 8th September 2025
Matt Elliott Digital Marketing –
www.mattelliott.au
